At Model Craft Shop, we understand that the excitement of model building begins the moment you place your order. That’s why we’ve designed a comprehensive global delivery service to get your carefully selected kits, gliders, and accessories to your doorstep as efficiently as possible.
Key Delivery Features:
- Fast order processing within 1-2 business days
- Two reliable shipping options to suit your needs
- Tracking provided for all shipments
- Global coverage (excluding some remote areas in Asia)
- 15-day hassle-free return policy
Our Shipping Methods
1. Standard Shipping (10-15 business days after dispatch)
Our premium shipping option uses trusted carriers DHL or FedEx for reliable, trackable delivery:
- Flat rate fee: £12.95 (regardless of order size)
- Recommended for time-sensitive orders or competition-grade components
- Full tracking updates from dispatch to delivery
- Typically clears customs faster than standard mail
2. Free Economy Shipping (15-25 business days after dispatch)
For orders over £50, we offer complimentary shipping via EMS:
- No shipping fees on qualifying orders
- Ideal for larger kits like architectural models or train sets
- Tracking number provided (delivery updates may vary by country)
- Great value for collectors stocking up on multiple items
Note: Free shipping automatically applies at checkout for eligible orders.
Important Delivery Information
Processing Time: All orders are carefully packed by our model enthusiast staff within 1-2 business days. Complex orders with rare items like F3K gliders or limited edition kits may require additional verification.
International Considerations:
- Customs fees: While uncommon, some countries may charge import duties. These are the responsibility of the recipient.
- Remote areas: Unfortunately, we cannot currently ship to certain Asian regions and islands. Check at checkout.
- Fragile items: Our die-cast models and balsa wood kits receive special protective packaging.
Tracking Your Order: You’ll receive a confirmation email with tracking details once your order ships. For RC components and competition gear, we recommend using our standard shipping for more frequent updates.
Our Delivery Promise
As fellow model builders, we treat every order with the care we’d want for our own:
- Every kit is inspected before dispatch
- Instruction manuals and small parts are securely packaged
- We’ll notify you immediately if any rare items (like Cobi model kits) face unexpected delays
- Our UK-based team is available at [email protected] for delivery inquiries
Remember: You have 15 days from delivery to return any unopened items in original condition. See our Returns Policy for details.
Whether you’re waiting for that perfect plastic model aircraft kit or professional direct drive system, we’re committed to making your Model Craft Shop delivery experience as smooth as your next build.
Build. Race. Fly. Repeat.
