At Model Craft Shop, we understand that our customers – from passionate model builders to competition glider enthusiasts – value both convenience and security when making online purchases. That’s why we offer multiple trusted payment options to suit your preferences.
All transactions are protected by industry-standard SSL encryption, ensuring your payment details remain confidential. We never store complete payment information on our servers.
Our Accepted Payment Methods
Credit & Debit Cards
We accept all major cards through our secure payment gateway:
- Visa – All Visa credit and debit cards
- MasterCard – Including Maestro and Cirrus cards
- JCB – For our international customers
Card payments are processed instantly, allowing for faster order confirmation and processing.
PayPal
For customers who prefer an extra layer of security or want to use their PayPal balance:
- Pay directly from your PayPal account
- Option to pay with your linked credit/debit card
- Instant payment confirmation
PayPal is particularly popular among our international customers and those purchasing higher-value items like competition gliders or architectural model kits.
Why Trust Our Payment System?
As specialists in delicate model kits – from balsa wood aircraft to precision die-cast collectibles – we apply the same attention to detail to our payment processing:
- PCI-DSS compliant – Meeting the highest security standards
- No stored card data – Your full payment details are never kept on our systems
- Fraud prevention – Advanced monitoring for suspicious activity
Payment FAQs
Q: Is there any additional fee for using certain payment methods?
A: No – we absorb all standard payment processing fees regardless of which method you choose.
Q: Can I change my payment method after placing an order?
A: Please contact us immediately at [email protected] if you need to modify your payment method. As we process orders quickly (often within 1 business day), timely notification is essential.
Q: Why was my card declined?
A: This is usually due to bank security measures. Please check with your card issuer. For high-value purchases like F5J gliders or model train sets, your bank might require additional verification.
Tip for International Customers: Some banks may treat international transactions as suspicious. If you’re ordering from outside the UK (for instance, purchasing our rare Cobi kits or architectural models), consider notifying your bank in advance to prevent payment blocks.
Need Assistance?
Our UK-based team of model enthusiasts understands the importance of smooth transactions when you’re excited about your new project. Contact us at [email protected] for any payment-related questions.
Now that your payment concerns are addressed, why not browse our specialist model kits and start your next building adventure?
Build. Race. Fly. Repeat.
